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LSP Behavioral Health Consulting, LLC provides an array of services that specifically targets clinical and operations processes for Mental Health and Substance Abuse programs. Our unique ability to provide overall gap analysis and provide a comprehensive assessment of your clinical and operational processes makes us an effective partner in your organization. LSP's core belief is in our mission statement: "Improving your service quality improves the lives of those you serve."

 

LSP Behavioral Health Consulting provides professional services for Behavioral Health, specializing in Substance Abuse and Mental Health Treatment Facilities. LSP’s goal is to assist treatment facilities in expanding or enhancing the overall quality of their program. We have over thirty years of combined experience in Quality Assurance/Improvement, Utilization Review, Compliance, Clinical Documentation, Policy and Procedure writing, EHR implementation, forms development, organizational structure, licensing and accreditation standards.

  • PI & OUTCOME ASSESSMENT

    Performance Improvement (PI) activities are an important aspect of any industry in the healthcare delivery system. It is important to establish how performance is measured, quality data is collected, and how the data are analyzed.  Outcomes Assessment is an effective tool used to monitor the success of a plan from beginning to end. It is a way to determine if care and services were appropriately prescribed and provided to assist the client in achieving the expected or desired outcome.
     

  • COMPLIANCE

    "Compliance is best described as a formal program designed to prevent fraud and abuse and ensure the organization’s commitment to uphold the laws and regulations governing the day today operation of the provider.” (Kent Center 2001).

    An organization not in compliance is an organization at risk.  If you’re not in compliance, you open yourself to litigation and recoupment of funds.  The most common problems associated with compliance are documentation, billing and coding, treatment plans, and medical necessity.



     
     

  • ACCREDITATION

    Being an accredited organization means that the organization is making a strong statement to the community about an organization’s effort to provide the highest quality of care, treatment and services. It allows the organization to demonstrate their ability to meet regulatory requirements, and thereby ensuring the patients’ safety.



     
     

  • DOCUMENTATION STANDARD

    Documentation is a critical component of healthcare delivery regardless of the setting. It serves as evidence to the services provided related to the client’s treatment, provides communication among other healthcare professionals, provides data, and substantiates treatment and services provided for insurance claims.



     
     

AREAS OF EXPERTISE

 

  • Assist with start-ups, change management, and acquisition for various mental health and substance abuse residential and outpatient facilities
  • Assistance with writing or revision of policies and procedures to ensure compliance with state, federal, and accreditation regulation
  • Provide onsite training for new or existing staff on company’s policies and process
  • Assist with Electronic Health Record/Electronic Medical Record implementation and revision/creation of forms

 

 

  • Assist organization in creating service standards, outcome measurements and benchmarks as part of performance improvement initiative
  • Provide assistance in developing process improvement in order to accomplish measurable client care goals, identify risk issues, and business results
  • Serves as an internal consultant in the areas of process improvement, change management, performance monitoring, and advanced statistical analysis

 

 

  • Provide documentation training for Clinicians, Case Managers, and Psychiatrist on Medical Necessity
  • Provide Clinical Training for group and individual therapy, Assessment and Treatment Plan
  • Provide mock group and individual counseling
  • Training on Ethics (i.e. boundaries, reporting, etc.)
  • Provide case consultation

 

 

  • Performs chart audit review to ensure billing charges are supported by appropriate clinical documentation
  • Analyze documentation to determine accuracy and completeness of clinical record to prevent recoupment
  • Provide assistance on workflow and deadlines to ensure accuracy and timeliness of audit results are consistent with client, federal, accreditation, commercial payer, regulations and guidelines
  • Assist in developing Compliance and Risk Plan
  • Provide training on incident reporting, HIPAA guidelines, and Environmental of Care Plan

 

 

LSP Career Highlights

  • Prevented approximately 10 million dollars from insurance recoupment.
  • Increased chart audit compliance by over 90% for mental health and substance abuse treatment programs,
  • Serves as Compliance Officer to various treatment facilities throughout Southern California.
  • Instrumental in CARF and TJC  re-accreditation and initial accreditation process.
  • Participated in ASAM/CARF Pilot survey program.
  • Served as an Expert Legal Consultant/Witness for numerous AOD/MH facilities.
  • Trained over 500 therapist and case managers on documentation and improved documentation content by 80% within six months.
  • Developed documentation manual for clinicians and case managers on “How to Document for Medical Necessity.”
  • Developed Group Curriculums to increase clinicians' and case managers' productivity and improve documentation.
  • Presenter for two Cultural Competency Summit events in California, organized by San Diego Behavioral Health Agency and Sonoma County Behavioral Health Agency.
  • Mental Health advocate for Asian Americans, helping the community de-stigmatize Mental Health.
  • Adjunct Professor for The Chicago School of Professional Psychology, Graduate level Forensic Psychology Program.

We have service packages to fit your organization's needs

Documentation Training
  • 2 hours of live documentation training (maximum 25 staff, extra fee for each additional staff).
  • 2 hours case review feedback.
  • Training how to document to meet medical necessity.
  • Training on ASAM criteria.
  • Treatment Plan development training
  • 1-month of technical support after training.
  • Documentation Manual (additional charge)
Licensing or Accreditation Application
  • Assist with the completion of application.
  • Provide necessary documentation and policies for the application (excludes line item budget, company mission and philosophy statement, fire clearance, zoning clearance, sketch of building and grounds).
  • Development of clinical forms and administrative forms.
  • Staff training
  • Gap analysis for accreditation
Clinical and Case Management Training
  • Case Consultation
  • Group training
  • Supervision training
  • Theoretical application training
  • Case management brokerage training
  • Ethics training
Compliance and QA Retainer
  • Serves as the company's compliance officer
  • Provide Compliance and Incident report training
  • Legal and Ethical issues training
  • Develop and oversee PI & Outcomes program
  • Serves as the chair for monthly CQI meeting
  • Serves as the liaison related to licensing, accreditation, or county or city officials
  • Provide monthly chart audits for 5% sample from current census